| Description | : Full job description
Location: Dubai, UAE
Reports to: HR/ Finance
Department: Central Services
Industry: Hospitality / Food & Beverage / Lifestyle Concepts
Employment Type: Full-time
Role Purpose
The PRO is responsible for managing all government-related processes across corporate, licensing, visas, immigration, and regulatory approvals. The role ensures full compliance with UAE laws, timely renewals, accurate documentation, and proactive risk management, while supporting business operations, workforce planning, and multi-unit expansion.
Key Responsibilities
Corporate, Licensing & Legal Documentation
Trade license issuance, renewals, amendments, and activity additions
Commercial name reservation and updates
Branch and outlet license applications
MOA / AOA notarisation and amendments
Brand name registrations and renewals
Power of Attorney notarisation where required
Coordination support for Corporate Tax and VAT registrations, in alignment with Finance
Maintain accurate corporate records and approvals across all entities
Visas & Immigration
End-to-end employee visa processing, including new visas, renewals, cancellations, transfers, and status changes
Partner and investor visa processing
Establishment card issuance and renewals
Emirates ID applications and renewals
Medical fitness test coordination
Visa quota planning per entity and outlet
Overstay prevention and fine avoidance through proactive monitoring
Coordination with MOHRE, GDRFA, and immigration authorities
Labour & WPS Compliance
MOHRE work permits and labour contract processing
Contract amendments and updates
WPS registration and employee enrolment support
Coordination on salary file alignment with visa data
Support gratuity and labour compliance alignment during exits
Ensure legal compliance with UAE Labour Law timelines and requirements
Municipality, F&B & Operational Approvals
Municipality approvals per outlet
Food trade license approvals
Food safety permits
Food handler cards for staff
Restaurant classification approvals
Signage permits
Pest control and waste management approvals
Alcohol Licensing
Alcohol permit applications and renewals
Authority coordination and compliance tracking
Document Control & Compliance Tracking
Maintain a central tracker for all licenses, visas, permits, and approvals
Monitor expiry dates with alerts 60–90 days in advance
Maintain digital and physical copies of all government documents
Provide brand-wise and outlet-wise compliance status reports
Ensure audit readiness at all times
Expansion & Multi-Unit Support
Support new outlet openings with all required approvals
Apply emirate-specific knowledge (Dubai, Abu Dhabi, Sharjah, RAK)
Coordinate approvals in line with PMO timelines
Support manpower planning for new entities and outlets
Reporting & Risk Management
Provide regular status updates to HR on visas, renewals, and risks
Provide mandatory compliance and fine exposure reporting to Finance
Escalate risks proactively before penalties or delays occur
Support leadership with accurate regulatory insights
Advisory & Internal Support
Act as the internal expert on government procedures and requirements
Advise HR on hiring feasibility, timelines, and compliance risks
Support employees with visa-related guidance
Stay updated on regulatory changes and flag impact early
Candidate Requirements
Must have a car and a driving licence
Ideally speaking Arabic
Should have experience working for Abu Dhabi licencing |
