| Description | : As an F&B Associate at The Biltmore Hotel Villas, Dubai. you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&B operations.
Key Job Responsibilities:
Greet and welcome guests in a friendly and professional manner.
Take customer orders, answer questions, and make menu recommendations.
Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
Serve meals and drinks in accordance with established standards and presentation guidelines.
Handle guest inquiries, concerns, and requests promptly and courteously.
Maintain a clean and organized dining area, including setting up tables and clearing dishes.
Collaborate with kitchen and the F&B team to ensure smooth coordination of service.
Upsell menu items and promote special promotions to enhance the guest experience.
Process customer payments and handle cash transactions accurately.
Follow hygiene and safety guidelines to ensure a clean and safe working environment.
Assist in restocking and replenishing supplies as needed.
Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.
Uphold environmental, health, and safety standards in alignment with organizational policies.
Adhere to the company’s environmental, health, and safety procedures and policies. |
